Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies allow websites to:
- Remember your login status and preferences
- Understand how you use the site
- Improve performance and user experience
- Provide personalized content and features
Most web browsers accept cookies automatically, but you can modify your browser settings to decline cookies if you prefer (see "Your Choices" below).
AutoReach AI uses cookies to provide and improve our automated marketing services. We use cookies for:
- Authentication: Keep you logged in to your account securely
- Security: Detect and prevent fraudulent activity and unauthorized access
- Preferences: Remember your dashboard settings, notification preferences, and UI customizations
- Analytics: Understand how you use our service to improve features and user experience
- Performance: Optimize page load times and service responsiveness
We do not use cookies for targeted advertising or to track you across other websites.
Essential Cookies (Always Active):
These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually only set in response to actions you take, such as logging in, filling out forms, or setting privacy preferences.
Functional Cookies (Optional):
These cookies enable enhanced functionality and personalization, such as remembering your dashboard layout preferences or notification settings. If you disable these cookies, some features may not work as expected.
Analytics Cookies (Optional):
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our service and fix issues.
Session vs. Persistent Cookies:
- Session Cookies: Temporary cookies that are deleted when you close your browser
- Persistent Cookies: Remain on your device for a set period (typically 30-90 days) or until you manually delete them
Below is a list of cookies we use on AutoReach AI:
| Cookie Name |
Type |
Purpose |
Duration |
auth_token |
Essential |
JWT authentication token to keep you logged in |
30 days |
session_id |
Essential |
Identifies your current session for security purposes |
Session (deleted on browser close) |
user_preferences |
Functional |
Stores dashboard layout and notification preferences |
90 days |
onboarding_state |
Functional |
Tracks onboarding progress for new users |
7 days |
_analytics |
Analytics |
Anonymous usage analytics to improve service quality |
30 days |
Note: This list may be updated as we add new features. We will update this policy and notify you of any significant changes to our cookie usage.
We may use third-party service providers that set cookies on your device when you use AutoReach AI. These third parties have their own privacy policies and cookie policies.
Third-Party Services We Use:
- Stripe: Payment processing (sets cookies for fraud detection and secure checkout)
- Social Media Platforms: When you connect your social media accounts, those platforms may set cookies through OAuth flows
We do not control third-party cookies. Please review the privacy and cookie policies of these third parties for more information about their practices.
Browser Settings:
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete cookies after each browsing session
- Accept or reject cookies on a case-by-case basis
To adjust your browser's cookie settings, please refer to your browser's help documentation:
Important: Disabling essential cookies will prevent you from logging into your AutoReach AI account and using our services. Functional and analytics cookies can be disabled without affecting core functionality.
Do Not Track:
Some browsers have a "Do Not Track" (DNT) feature that signals websites not to track you. Currently, there is no universal standard for how to respond to DNT signals. We do not currently respond to DNT browser signals.